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Privacy Policy

Introduction

Welcome to Dont Call Me IT! At Dont Call Me IT, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information, including but not limited to your name, email address, phone number, and billing information when you subscribe to our IT support services.

1.2. Technical Information: We may automatically collect technical information such as your IP address, browser type, operating system, and device information when you interact with our website or services.

1.3. Usage Information: We may collect information about how you use our services, including the pages you visit, the features you use, and the actions you take while using our services.

1.4. Communication Information: We may collect information about your interactions with us, including email correspondence, chat logs, and support tickets.

2. How We Use Your Information

2.1. Provide IT Support: We use your personal information to deliver IT support services as per your subscription and to respond to your inquiries.

2.2. Improvement of Services: We may analyze usage patterns to improve our services, user experience, and troubleshoot technical issues.

2.3. Communication: We may use your contact information to send you updates, notifications, and promotional materials related to our services, but you can opt out of receiving such communications at any time.

2.4. Billing and Payment: We use your billing information to process payments for your subscription and maintain accurate financial records.

3. Sharing Your Information

3.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, but we ensure that they adhere to strict privacy and security standards.

3.2. Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Security Measures

We take the security of your information seriously and employ reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

5.1. Access and Correction: You have the right to access and correct your personal information held by us. You can do this by contacting us at [Insert Contact Information].

5.2. Data Deletion: You can request the deletion of your personal information, subject to applicable legal obligations.

5.3. Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes through our website or other means.

 

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

aidontcallmeit@gmail.com

 

Conclusion

Your privacy is important to us, and we are committed to protecting your personal information. By using our services, you agree to the terms of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

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